Privacy Policy

1. Introduction

1 Eighty Ops Consulting ("1 Eighty," "we," "us," or "our") provides logistics and supply chain operations consulting to freight brokers, distributors, and fleet operators. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this website or submitting information through our forms, you agree to the practices described below.

2. Information We Collect

We collect information you voluntarily provide when you request a strategy call, use our ROI calculator, or otherwise contact us, which may include:

• Contact details, such as your full name, company name, email address, and phone number
• Business information you share, such as your monthly logistics spend, fulfillment volume, and a description of your operational challenges
• Any additional information you choose to share with us during a discovery call, audit, or engagement

We also automatically collect limited technical information when you visit this website, such as browser type, device type, pages viewed, and general usage patterns, typically through standard analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule or conduct your strategy call
• Prepare savings estimates, discovery findings, and proposals relevant to your business
• Communicate with you about our services, including follow-up outreach related to your inquiry
• Improve this website and our services based on aggregate usage trends
• Comply with legal obligations and enforce our agreements

We do not sell your personal information to third parties.

4. How We Share Information

We may share your information with:

• Service providers who support our operations, such as our customer relationship management (CRM) platform, GoHighLevel, which we use to manage and respond to form submissions and strategy call requests
• Professional advisors, where necessary, such as accountants or legal counsel
• Authorities, where required to comply with applicable law, regulation, or legal process

Any third-party service provider we use is expected to handle your information in a manner consistent with this Policy and applicable privacy law.

5. Forms & Third-Party Tools

Our contact and strategy-call request forms are processed through GoHighLevel, a third-party customer relationship management platform. When you submit a form on this website, the information you provide is transmitted to and stored within our GoHighLevel account for the purpose of following up with you. We encourage you to review GoHighLevel's own privacy practices for information on how they process data on our behalf.

6. Data Retention

We retain the personal information you provide for as long as necessary to respond to your inquiry, deliver any engaged services, and comply with our legal, accounting, or reporting obligations. If you are not engaged as a client, we may retain your contact information for a reasonable period to follow up on your inquiry, unless you ask us to delete it sooner.

7. Your Choices & Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you for marketing or follow-up purposes, at any time by reaching out using the contact details below. Depending on your location, you may have additional rights under applicable privacy law. We will respond to reasonable requests within a reasonable timeframe.

8. Cookies & Analytics

This website may use cookies or similar technologies to support basic functionality and to understand how visitors use our site through analytics tools. You can control or disable cookies through your browser settings; doing so may affect certain website functionality.

9. Data Security

We take reasonable administrative and technical measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

This website and our services are intended for business use by adults and are not directed at children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website following any changes constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out using the details below.